A model for modernizing the organization of land registration systems
Georgios Papakyriakopoulos, Maria Zifou, Alkiviadis Lamprou, Avgerinos Avgerinou-Panagiotou, Vanessa Lawrence, John Schonegevel
A commitment to continually improve the ‘customer experience’ for Citizens when they use the Country’s Land Registration System is important. This commitment should also extend to fundamentally improving the working experience for all employees, the application of appropriate new technologies, a focus on improving processes and a commitment to effective cost management. The paper will describe a Model for transforming organizations that manage Land Registration and offer an example of its use within Greece. The Model proposes a logical framework to develop a new Strategy for an organization within the overall context of the requirements for Land Registration and the various Stakeholders affected by, and involved in, Land Registration within a Country. An understanding will be gained of a strategic approach that Governments can apply to improve outcomes and it is considered that the Corporate Strategy Model is applicable in both developing and developed world land registration systems.
Event: Land Governance in an Interconnected World_Annual World Bank Conference on Land and Poverty_2018
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